Trigger Phrases
Say any of these to activate this skill:
"triage tickets""support tickets""ticket status""check tickets""new tickets"
Tools Used
search_integrations connect write_file
How It Works
When triggered, pull and triage support tickets:
- Connect — Search for a ticketing integration via
search_integrations. If none installed:search_integrations("zendesk")orsearch_integrations("linear")to find optionsconnectwith the chosen toolkit for Composio OAuth
- Fetch — Pull recent tickets via the connected tool (e.g. ZENDESK_LIST_TICKETS)
- Categorize — Classify each ticket by:
- Severity: P0 Critical, P1 High, P2 Medium, P3 Low
- Category: login/auth, performance, billing, feature request, bug
- Build canvas — Support dashboard:
- KPIs: open tickets, resolved (7d), avg response time, CSAT
- Chart: ticket volume by day (bar chart)
- Chart: breakdown by priority (horizontal bar)
- CRUD Table: tickets with subject, priority, status, created date
- Identify patterns — Group tickets by category, note recurring issues
- Persist — Log triage summary to memory
If no ticketing tool is available, build a standalone ticket tracking canvas using write_file.