Escalation Alert Skill

Trigger Phrases

Say any of these to activate this skill:

"escalate" "urgent" "p0" "p1" "critical issue" "alert team" "notify team"

send_message memory_read memory_write

When a critical issue needs escalation:

1. Assess severity — Determine if this is genuinely P0/P1:

• P0: service outage, data loss, security breach

• P1: major feature broken, many users affected

2. Compose alert — Format a clear incident message:

```

🔴 **[P0/P1] — [Brief Title]**

**Impact:** [What's affected, how many users]

**Started:** [When it began]

**Status:** Investigating

**Details:** [1-2 sentence description]

```

3. Send — Post via `send_message` to the configured alert channel

4. Log — Record the escalation in memory with timestamp

5. Follow up — On next heartbeat, check if the issue is resolved and post an update

Only escalate genuinely critical issues. For P2/P3, batch into daily digest instead.